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1. Customer Support... - in EVE General Discussion [original thread]
Hi all, We recently had some issues with Ukash payments but they were addressed on the 2nd of this month, so users shouldn't have any problems with using the payment method now. There are a few cases we have needed to look into individually and...
- by GM Zworm - at 2013.08.06 11:47:00
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2. Account Security and You, a new Blog from GM Zworm - in EVE General Discussion [original thread]
I'd offer some suggested questions, but I'd allow the user to essentially input both a question and an answer if they want to. So I could enter a security question like "Who's my smooshy pooshy snuggle-bear?" and the answer could be "GM Zworm". -...
- by GM Zworm - at 2006.02.25 14:36:00
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3. Account Security and You, a new Blog from GM Zworm - in EVE General Discussion [original thread]
Is it possible in some way to see this character before activating the account? The only way to find this out is to contact us so that we can verify the account ownership. When we have made sure that you are the owner of the account, we can gi...
- by GM Zworm - at 2006.02.25 14:34:00
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4. Billing Issues Resolved - in EVE General Discussion [original thread]
Originally by: Omber Zombie what if your existing account has been disabled due to cc date expiring and it won't let you validate a new card? Either, the website problems are causing this and then you should be able to submit a payme...
- by GM Zworm - at 2005.08.24 17:53:00
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5. Billing Issues Resolved - in EVE General Discussion [original thread]
The prices should be correct now for the E-ON magazine. If you are creating new accounts and your cards are not being validated at the moment, then contact us at [email protected] and we'll send you a 14 day trial cd-key so that you can start...
- by GM Zworm - at 2005.08.24 12:37:00
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6. Billing Issues Resolved - in EVE General Discussion [original thread]
Originally by: Hellspawn01 Quote: ERROR: Input invalid. You may not use any language specific or special characters You sure everything is solved? http://support.eve-online.com/cgi-bin/eve_online.cfg/php/enduser/std_adp.php?...
- by GM Zworm - at 2005.08.24 11:17:00
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7. Billing Issues Resolved - in EVE General Discussion [original thread]
Hi guys and gals. We are still having some minor billing issues and they are being looked into as we speak. We expect them to be resolved by the end of next week. We sincerely apologize for the trouble and inconvenience this has caused you. Anywa...
- by GM Zworm - at 2005.08.24 11:14:00
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8. buddy program not working - in EVE General Discussion [original thread]
We have heard reports about the buddy program not working recently, so we just wanted to remind you to contact us if you need trial accounts. Either send us a direct e-mail to [email protected] or ask a question from the support website and w...
- by GM Zworm - at 2005.05.20 17:57:00
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9. Account information update broken !!!! GM/DEV ?? - in EVE General Discussion [original thread]
Greetings friends. We are working on fixing the account management website with maximum importance. Something came up yesterday and I immediately notified the website team and the developers. They have been on this since then and we will not rest...
- by GM Zworm - at 2004.07.13 09:36:00
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10. Account information update broken !!!! GM/DEV ?? - in EVE General Discussion [original thread]
Greetings friends. We are working on fixing the account management website with maximum importance. Something came up yesterday and I immediately notified the website team and the developers. They have been on this since then and we will not rest...
- by GM Zworm - at 2004.07.13 09:36:00
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11. Change from Trial to Player - in EVE General Discussion [original thread]
Hi folks, welcome to EVE. Here is what you need to do to extend your 3 or 10 day trial account. This is a direct quote from a support article and you can take a further look at it and other articles here , just in case you didn't know about it. A...
- by GM Zworm - at 2004.04.01 09:20:00
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12. New ingame chat channel. - in EVE General Discussion [original thread]
It has been open for about 2 weeks, maybe that is not considered new, but it is the newest, along with the German help channel. Just wanted to notify those who had not realized already.
- by GM Zworm - at 2003.11.01 10:44:00
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13. New ingame chat channel. - in EVE General Discussion [original thread]
I would like remind you all, about the new ingame chat channel "eve chat". Enjoy
- by GM Zworm - at 2003.11.01 10:21:00
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14. New content - in EVE General Discussion [original thread]
I will post something here as soon as I have some news for you, or I will ask a Dev to post here. Thanks for the patience and understanding.
- by GM Zworm - at 2003.10.30 11:24:00
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15. New content - in EVE General Discussion [original thread]
I assure you that the players will be the first to know when a release date for the next patch will be decided. Unfortunetly we can not put a finger on a specific date at the moment, we hope you understand and that you will remain patient. It will...
- by GM Zworm - at 2003.10.30 11:03:00
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16. New content - in EVE General Discussion [original thread]
Hi you folks. We know that we have been quite silent here on the forums lately. There is much work to be done here at customer support. We are working on your cases and we will answer you as soon as possible. In the meantime, please take a look ...
- by GM Zworm - at 2003.10.30 10:44:00
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17. INTERNATIONAL EVE LOG OUT DAY - in EVE General Discussion [original thread]
Sorry, forgot the link http://www.homelanfed.com/index.php?id=17986
- by GM Zworm - at 2003.10.30 10:42:00
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18. INTERNATIONAL EVE LOG OUT DAY - in EVE General Discussion [original thread]
Hi you folks. We know that we have been quite silent here on the forums lately. There is much work to be done here at customer support. We are working on your cases and we will answer you as soon as possible. In the meantime, please take a look ...
- by GM Zworm - at 2003.10.30 10:41:00
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19. "Forum Search" Option - in EVE General Discussion [original thread]
I suggest that everyone that reads this thread, bug reports this issue also. That way, you can contact the developers directly. To my best knowledge, the more bug reports they receive, regarding a certain issue, more likely they are to change it. ...
- by GM Zworm - at 2003.10.03 01:48:00
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20. back subscribing to Eve - in EVE General Discussion [original thread]
If you decide to cancel your account, then your characters and all their equipment and skills are preserved on our server for six months from the day that your account's subscription period ends. Welcome back Yates.
- by GM Zworm - at 2003.09.12 13:02:00
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